Welcoming Users to Jump Right In
A second behind the scenes look with the people who designed Revu 2018
When the team at Bluebeam was preparing to roll out Revu 2018, the newest version of the best-in-class project efficiency and collaboration solution, they knew they wanted to make it as easy as possible for busy users to get a handle on the basics of the program. That meant designing a welcome video and a set of video tutorials into the software itself, which users could watch as they practiced workflows. The team also wanted to provide a real-life, complete blueprint set to practice on—the same blueprint that would feature in the embedded videos, so that the transition from learning to doing would be smooth. The six tutorial videos cover topics that are essential to increasing productivity and boosting collaboration: markup tools, quantity takeoffs, collaborative review, document management, drawing management and field issues.
These in-app tutorials are in addition to a multitude of resources on the web, including a Getting Started page with a video tour of the new user interface, guides to performing takeoffs for concrete, steel and MEP, as well as QA/QC, estimating and document review. Bluebeam has also put together a library of training videos for just about any workflow imaginable, along with a robust Support Page for all versions of Revu, on a range of devices.
Just One Minute to Tell a Story
The welcome and tutorial videos were something the engineering and product management team had long wanted to put into place, said Senior Product Manager Luke Prescott. The goal with the videos was “to help new and existing users to get up and running with Revu 2018 as quickly as possible.” The video focuses on distinct features including the Tool Chest, customizable markups, the new drop-down menu system, easy access to panels previously hidden, and creating a PDF summary. Interface Manager Brian Gates designed illustrator files while Motion Graphics Designer Ed Mann contributed the animation, and the result is a video that tells a big story in a short time—which was important, as they didn’t want to overwhelm viewers with a long and complicated welcome video (Just hit F12 in Revu 2018 to view the welcome and tutorial videos, and to see the sample floorplan).
Designing a Blueprint Set From Scratch
Account Manager Molly Webber and Industry Specialists Jeanette Popiel and Erik Schonsett took the lead in designing a set of usable blueprints—17 sheets in all—that would enable users to practice all the key workflows they would need to perform, whether in the field or in the office. The process of designing these plans, complete with elevations, 3D PDFs and detail drawings, began nearly six months before the software release. According to Popiel, a trained architect who is now in strategic development at the company, “it was almost like designing backwards. We thought of a list of features in Revu first, and then designed around that.” The goal was to show off everything Revu is capable of—no mean feat, as anybody who’s ever used the software knows. The blueprint set that comes with the software is the same one that’s shown in the six training modules, meaning users can go from learning to doing quicker than ever before. The welcome video and the training modules are right there on the welcome screen when a user launches Revu 2018 for the first time, ensuring a fast and seamless transition to the upgraded software.
It’s this level of commitment to the customer that distinguishes Bluebeam in its drive to help AEC professionals succeed. The improvements to Revu 2018 will help customers save time and money, and collaborate more productively, allowing people to build the world around them better. We hope users take advantage of the embedded videos and blueprints in Revu 2018 and get up and running faster.